Back in May, we were approached by David, a retailer from the Middle East. He was planning to launch a limited-edition line of men’s shirts and wanted to place a bulk order.
Step 1: Initial Excitement
At first, everything went smoothly. David was impressed by our designs and quickly asked for 2,000 pieces, with a focus on premium cotton fabrics. We prepared the samples, shipped them out, and waited for his confirmation.
Step 2: The First Obstacle
But when David received the samples, he wasn’t fully satisfied.
- The fabric felt too thick for his region’s hot climate.
- The sizing was slightly smaller than what his market was used to.
- He also wanted a special contrast inner collar design that wasn’t in our original proposal.
For a moment, we thought we might lose the order.
Step 3: Problem-Solving
Instead of giving up, we acted quickly:
- We sourced a lighter-weight fabric with better breathability, while still keeping the premium hand feel.
- Our pattern maker re-adjusted the size chart, adding extra room in the chest and shoulders.
- We developed a new collar style with a subtle contrast trim, which made the shirts stand out while remaining elegant.
We sent the revised samples express, hoping this time they would meet David’s expectations.
Step 4: The Turning Point
When David tried the new samples, his feedback completely changed:
“Now this is perfect for my market. The fabric is light, the fit is comfortable, and the collar detail is exactly the uniqueness I wanted.”
His confidence returned—and he increased his order from 2,000 to 3,500 pieces.
Step 5: Final Success
After five weeks of careful production, we shipped the entire order on time. David shared photos from his store: customers were lining up to try on the shirts, and several colors sold out in the first week.
He later told us:
“At one point, I doubted if this project would even work. But your patience and adjustments made the difference. I’m ready for the next order.”
👉 This story reminds us: every bulk order isn’t just about fabric and stitching—it’s about listening, adapting, and building trust. Challenges are part of the journey, but overcoming them is what creates lasting partnerships.